Effective 16 October 2026
Who is responsible
This website is operated by VELIPARAMBIL ANSARI ANEES, trading as EVO LUXE JEWELS AND BULLION. This policy explains how information is handled through the website and our customer support channels.
Information we use
When you contact us, we use the contact details and enquiry information you provide to respond, assist with products, and address complaints. Once order processing is enabled, necessary order information may include your name, contact details, delivery address, purchased items and payment transaction reference.
Current website functionality
Your shopping bag stores product IDs and quantities in your browser’s local storage. Order records are held in server-side storage. We retain transaction records for applicable business and legal record-keeping needs; contact us with privacy requests. When you submit checkout, your name, contact details and delivery address are stored securely with a saved unpaid order so we can process the transaction and assist you. An HttpOnly browser cookie restricts access to that order to your browser session. Payment status is verified server-side; a return URL alone does not prove payment. We do not collect card details, CVV, UPI PINs or payment OTPs through this website.
Purpose, sharing & service providers
Information provided to us is used to respond to enquiries, fulfil accepted orders, coordinate delivery, prevent fraud, maintain required business records and handle support. Necessary information may be shared with authorised payment, delivery and technology providers for those purposes, or with authorities where required by law. We do not sell personal information.
This website uses external Google Fonts, which may receive connection details such as your IP address. The hosting service may process access and security logs. Payment-provider policies will apply when payment services are activated.
Retention & security
We retain business and enquiry records only for their relevant purpose and applicable record-keeping obligations. Access is limited to people and service providers who need the information. No website or transmission method is completely risk-free. Do not send payment passwords or unnecessary identity documents to support.
Your choices
You can clear this site’s browser storage to remove the saved bag. Contact us to request access, correction or deletion of information you supplied, or to raise a privacy concern. We may need to verify your identity and retain information where required for lawful records or unresolved matters. Marketing communications, if offered, will provide a way to opt out.
Contact & updates
Contact info@evoluxe.online or +91 90726 55200. Our address is Building No. XI/814B, NH Moonupeedika, Moonnupeedika, Kaipamangalam, Thrissur, Kerala 680681, India.
Material changes will be reflected in this page with an updated effective date.